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Through Heather's Looking Glass

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No Internet

August 11, 2014 | blogging, technology

Hey guys! Sorry for the MIA. If you have been following on Twitter, Instagram, or my Facebook page you know we have been busy moving…and busy NOT having internet (thanks AT&T!) Yall, it’s ridiculous how many times we have been lied to by them over the past week. I still have NO idea when we will be getting internet, so I got as much work done yesterday as I could while we still had access to our rental for the last day. Please hang with me this week as posting may be sporadic. I promise to come back with house pictures and such!

Just to give you an idea of how angry I was on Thursday….Bobby took this photo of me on the phone with AT&T Uverse, trying to understand a woman who did NOT speak English telling me they couldn’t give me an installation date due to a problem at a local facility….whatever that means. Oy.

photo (5)

Not too flattering I know, but just keeping it real. On to happy things!

I have a couple of giveaway winners to announce! First, the custom tutu. Remember, if you didn’t win, just contact Leslie and tell her you found her from my blog and she will give you FREE SHIPPING!

Winner is: Andee Thompson Hodo. Please email me at throughheatherslookingglass@gmail.com to claim your prize!

Next up is the Balance bar and Wal-Mart gift card giveaway winner: Amanda Stevens. Please email me to claim your prize!

I will continue to post from my phone via my social media accounts, so I will be around, and will be helping my clients with their vacations as well, so no worries anyone! Have a great Monday, hopefully I can rejoin the online world from my laptop soon.

QOTD: Have you had issues with internet installation before? Seems like it’s a rampant problem!

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Comments

  1. Kathryn @ Dancing to Running says

    August 11, 2014 at 5:56 am

    Sorry to hear about all the internet trouble! Hopefully it’ll get installed soon! We went a week without internet when we moved last month, and daily trips to Starbucks or Panera became my saving grace. With a phone that’s over two years old and super slow, I felt so disconnected from the rest of the world other than the hour or two I got to spend online each day.

    • Heather says

      August 13, 2014 at 10:30 am

      haha I am sitting at McAlisters right now to get work done!

  2. Stacie @ SimplySouthernStacie says

    August 11, 2014 at 6:59 am

    That picture is hilarious – mainly because it is soooo stinkin’ true! Internet and cable installations are the biggest pains in the butt ever!

    • Heather says

      August 13, 2014 at 10:29 am

      yes! still waiting.

  3. Lauren @ Lauren's Glass Slipper says

    August 11, 2014 at 8:31 am

    We have definitely had our fair share of AT&T problems. Their customer service isn’t great…that is for sure. My husband handles any issues with AT&T because I have a short fuse with them LOL!

    • Heather says

      August 13, 2014 at 10:29 am

      same here!

  4. Erin @ Her Heartland Soul says

    August 11, 2014 at 9:05 am

    Oh no I hope you get your internet situation figured out! I don’t know what I’d do without it!

    • Heather says

      August 13, 2014 at 10:29 am

      still don’t have it!

  5. Sarah @ Free To Run says

    August 11, 2014 at 3:15 pm

    Don’t know if you’re planning on using AT&T for both cable and internet, but if you have the chance to reconsider and use Comcast (or anyone else in your area) I would. We like their cable, but their internet is no bueno… especially if you want to stream anything! If you have anything recording on the DVR, it uses all the internet bandwidth to do that, so if you want to stream something while the DVR is recording, good luck. Plus, we have inconsistent speed even when we’re not using the DVR/cable.
    My husband used to have DirectTV and Comcast and we wish we could switch back. I mean, it’s just a first world problem, so it’s not like you won’t survive if you can’t switch, but I do not like spending money and getting crappy service, and personally, I would rather have good internet and crappier cable than vice versa. Perhaps they have better service in MS, though…

    Sorry, I’m ranting, but the point is I know how you feel! Good luck and congrats on the move!

    • Heather says

      August 13, 2014 at 10:28 am

      we had uverse in our old neighborhood for internet and cable via underground fiber optics and it worked well, but their customer service stinks! I was just informed comcast isn’t available on our new street yet 🙁

  6. Montana Ross (@LaZgirlruns) says

    August 11, 2014 at 4:06 pm

    Oh my goodness have I ever! When I moved to my new place, I contacted my service provider (verizon) and asked to transfer services. They took my address and scheduled a date to come out. They went to my old address THREE TIMES. Then proceeded to tell me that they couldn’t install services in my new house because they didn’t have services available out there. (You would think they’d figure this out when I first gave them the address). Then they subsequently charged me $250 cancellation fee when I cancelled my service to get a different provider who did have service available in my area. Apparently, I’m only supposed to move to houses where Verizon has service!

    So sorry for your issues! I hope yours get resolved easier than mine did!

    • Heather says

      August 13, 2014 at 10:27 am

      omg that is insane!!!

  7. Karen :0) says

    August 11, 2014 at 8:56 pm

    That stinks! Hope you find out some answers soon!

    • Heather says

      August 13, 2014 at 10:27 am

      me too! still nothing 🙁

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  1. runningwithsass says:
    August 11, 2014 at 2:00 am

    No Internet

    Hey guys! Sorry for the MIA. If you have been following on Twitter, Instagram, or my Facebook page you

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I am Heather Montgomery, a 30 something southern girl living in Knoxville, Tennessee with my husband Bobby, 10-year-old daughter Emma Kate, and our goldendoodles Dolly and Luna. I’m just a regular girl who likes to workout, travel, hang with my family, text, and eat chips and queso. Be sure to check out my “about me” page for more info!
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